Recent Posts

National Fire Prevention Week

10/2/2017 (Permalink)

National Fire Prevention Week

October 8th - 14th is National Fire Prevention Week.

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

That’s why this year’s Fire Prevention Week theme: “Every Second Counts: Plan 2 Ways Out!” is so important. It reinforces why everyone needs to have an escape plan. Here’s this year’s key campaign messages:

  • Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

 Source: National Fire Protection Association,

Learn about FEMA Flood Maps

9/18/2017 (Permalink)

The Federal Emergency Management Agency (FEMA) partners with Tribal nations, States, and communities through the Risk Mapping, Assessment, and Planning (Risk MAP) program to identify flood hazards, assess flood risks, and provide accurate data to guide stakeholders in taking effective mitigation actions that result in safer and more resilient communities. This data is incorporated into flood maps, known as Flood Insurance Rate Maps (FIRMs), that support the National Flood Insurance Program (NFIP) and provide the basis for community floodplain management regulations and flood insurance requirements. Flood hazards are dynamic and can change frequently because of a variety of factors, including weather patterns, erosion, and new development. FEMA, through the Risk MAP program, works with communities to collect new or updated flood hazard data and periodically updates flood maps to reflect these changes.

The FEMA Flood Map Service Center (MSC) is the official public source for flood hazard information produced in support of the National Flood Insurance Program (NFIP). Use the MSC to find your official flood map, access a range of other flood hazard products, and take advantage of tools for better understanding flood risk.

FEMA flood maps are continually updated through a variety of processes. Effective information that you download or print from this site may change or become superseded by new maps over time. For additional information, please see the Flood Hazard Mapping Updates Overview Fact Sheet


Proud to be an Alaskan SERVING Alaskans

8/16/2017 (Permalink)

Proud to be an Alaskan SERVING Alaskans

Born in Alaska, Tatiana Pallasch, owner of SERVPRO of North Anchorage has always been proud of her state, it's beauty, and it's people. 

That's why, when people in need of SERVPRO's help call, whether it be for a flood, fire damage, or water damage, Tatiana makes sure her employees get there right away.  When the YMCA of Anchorage suffered water damage, the SERVPRO team was at the location THE SAME DAY to help.  Tatiana flew in certified workers from all over the state to help take care of the damage quickly so the YMCA could re-open as soon as possible.  SERVPRO of North Anchorage is "Faster to any Disaster" because we care about our fellow Alaskans and their homes.

Why SERVPRO is the Best for Commercial Cleaning

7/31/2017 (Permalink)

Why SERVPRO is the Best for Commercial Cleaning and Commercial Damage Remediation

Did you know SERVPRO is not just for disasters such as floods, water damage, or fires in the home?  We also help Commercial Businesses!

SERVPRO employees are certified to clean and sanitize: Upholstery, Carpeting, Flooring, and other hard surfaces.  SERVPRO is even certified to remove biohazard contaminants such as blood, urine, feces, and other things no one else wants to clean.  Refresh your carpeting and office cubical- we also specialize in odor removal and deodorization!   Additionally, SERVPRO is available after hours if services are needed when customers and/or clients are not present.

SERVPRO means reliable, certified professionals will show up at your door.  Please call today for a quote; we would be very happy to serve you on a reoccurring basis.

SERVPRO of North Anchorage is IICRC Certified

6/19/2017 (Permalink)

SERVPRO of North Anchorage is "Institute of Inspection Cleaning and Restoration Certified"

The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries.

The IICRC works with other organizations to increase awareness of certified firms – from companies like Shaw, which requires warranty work be done by an IICRC Certified Firm, to associations, to government officials. Additionally, the IICRC also partners with the American Home Furnishings Alliance (AHFA) to include a suggestion for use of IICRC Certified Firms that specialize in upholstery cleaning in its Furniture Care Codes.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property.


SERVPRO of North Anchorage Earns BBB Accreditation and an A+ Rating!

6/5/2017 (Permalink)

General SERVPRO of North Anchorage Earns BBB Accreditation and an A+ Rating! SERVPRO of North Anchorage, A+ Rating with the Better Business Bureau

SERVPRO of North Anchorage is now accredited by the Better Business Bureau and has earned an A+ rating! We have worked hard to earn this rating and want to prove to you as a customer we are deserving of it.

BBB Accredited businesses are trustworthy businesses that agree to these standards:

  1. Build Trust.
  2. Advertise Honestly.
  3. Tell the Truth.
  4. Be Transparent.
  5. Honor Promises.
  6. Be Responsive.
  7. Safeguard Privacy.
  8. Embody Integrity.

SERVPRO of North Anchorage is very proud of our accomplishment becoming a part of the Better Business Bureau and are proud to serve you. Whether it's Flood Damage, Pipes Bursting, Water Damage, Fire Damage, Commercial Cleaning, Biohazards, Trauma Clean-up or Carpet Cleaning, we are here to help you make it "Like it never even happened."


4/11/2017 (Permalink)

SERVPRO Helping to Clean Up Anchorage YMCA "Like it never happened."

According to the YMCA website, "YMCA had a pressurized water pipe failure in the front part of the building between the restrooms.  This was discovered on Sunday morning after and estimated 6 hours of water flowing onto the first floor. The only areas on the first floor spared of nearly three inches of standing water were the locker rooms and pool area. The water damage to the floor and drywall is extensive.  The disaster recovery crew has been working 12 hour plus days since Sunday to remove the water, access damage, removed damaged material and plan for restoration."

SERVPRO of North Anchorage is the disaster recovery crew the YMCA mentions in the paragraph above. Tatiana Pallasch, owner of SERVPRO of North Anchorage, was able to get a full disaster crew to the YMCA within hours of the event, calling in reinforcement teams as well as her own staff.  The team worked hard for a week cleaning up the YMCA "Like it never happened." ©.

Don't Forget to Change the Batteries in Your Home's Smoke Detectors

3/20/2017 (Permalink)

Last week, we "Sprung Forward" and changed our clocks, Did you remember to change the batteries in your smoke detectors? Keeping the batteries fresh in your home's smoke detectors is very important in preventing fires, fire damage, and smoke damage to your home.  Please take the time to download the proper instruction manual and/or online tutorial for you individual smoke and carbon monoxide detectors in your home. Most smoke detectors take 9 volt batteries, but that can vary from detector to detector.  Many firemen say keeping the batteries fresh in your home's smoke detectors and regularly checking them to make sure they are working properly are the most important thing you can do to help keep you and your family safe from a fire.

How to Handle Water Damage

6/15/2016 (Permalink)

Water Damage How to Handle Water Damage Ice Dams Are a Leading Cause of Water Damage in Anchorage, Call SERVPRO

Water Damage Gets Mitigated with Professional Help

A flood can happen anywhere around the home or business and can occur for any number of reasons. Some are old pipes which have finally given up the ghost or have been ruptured by frozen water, faulty seals on a dishwasher or shower unit or external damage to a building during a storm are just a few of the ways a flood can occur.

Water damage to property, whether business or residential premises, can be a disaster if you don't know how to handle it. We are your local professional water damage specialists in Anchorage, and we will be on hand just when you need us.
Being knee deep in cold water in the middle of the night is something for which few of us are prepared, but which our professional technicians are ready. If you find the worst has happened then stay calm. Take some simple preventative measures to minimize damage to your premises.
Firstly check for any obvious dangers such as electrical equipment or instruments that may cause injuries such as machinery or tools; it may be necessary to isolate the electricity supply. DO NOT handle any electrical equipment.
Secondly take anything that can be quickly moved away from the flood area. Be aware that some things can get heavier when waterlogged such as fabrics, papers, and containers which may collect liquid.
Thirdly contact our trained SERVPRO professionals. When the worst happens, you need to know that the technicians are coming to help you are fully prepared, IICRC certified, with the right equipment and that they will arrive as quickly as possible. Since we are locally owned, you can rest assured that in your moment of need, we will offer reliable advice to help you tackle any problems as our technicians rush to the scene.
Water damage can be a stressful issue to grapple with but having a friendly and knowledgeable face available around the clock can mean you have one less thing to worry about. We can stop the flow, extract standing water, dry and remove moisture and restore your home "Like it never even happened."
For any flood, storm and water problems, SERVPRO of North Anchorage will be there to help with our water damage experts. Make sure you're prepared and save the number: (907) 688-3001.

Palmer Mold Damage - Why Professional Help is the Right Remedy

5/17/2016 (Permalink)

Mold Remediation Palmer Mold Damage - Why Professional Help is the Right Remedy This Mushroom Umbrella Is Not Like the Mold Found in Your Palmer House. Call SERVPRO for Remediation

SERVPRO Offers Mold Damage Remediation to Palmer Properties

Many people will uncover areas of hidden mold when working on their property, such as while renovating the home, and they may wonder what to do about their Palmer mold damage. Others will spot signs of mold in visible locations, and all may wonder what they can do to remove the fungi from their property. At first thought, you may think about scrubbing the area with bleach, but this is not recommended. There may be a better way to deal with smaller or larger areas of mold growth on your property.

Why Mold Needs to Be Removed
Mold is a naturally occurring organism that can grow on a variety of surfaces in the home. It thrives in areas that are moist and dark, so rooms that may be most likely to develop it are kitchens, bathrooms, and areas of the home that have been exposed to water such as through a plumbing leak or a flood. While it is naturally occurring, it can cause health issues. Because of this, you want to have removed as much of the mold as possible. Keep in mind that mold spores will always be present; the trick is to limit the number and the conducive conditions that can lead to another mold infestation.

The Problem With Removing Mold on Your Own
Several problems are associated with removing mold on your own. First, scrubbing mold patches with bleach will not usually get down to the hyphae, or roots, and they can continue to grow.  Spores can also be dislodged and become airborne. When this happens, they can circulate into other areas of the structure to start a new growth zone. Second, you run the risk of inhaling the mold spores which may cause adverse health effects. To make sure the problem is resolved, you may consider the benefits of having a professional company like SERVPRO remediate your structure's Palmer mold damage.

What Professional Services Entail
If you have never used professional services for Palmer mold damage, you may question what the work entails. This particular type of service is designed to contain the affected area completely so that mold spores do not disperse to unaffected rooms. Utilizing OSHA approved clothing, gear, HEPA filtration equipment, and air scrubbers; the skilled SERVPRO technicians can remove the vast majority of the mold. It is not possible to entirely eradicate all mold from a structure. Then the final disinfecting and deodorizing to remove any remaining musty odor are performed.

SERVPRO of North Anchorage can help you to overcome any mold issue that you may be dealing with regardless of its size or complexity. We have proven skills and techniques that can eliminate mold growth in your property and restore the space to its former condition "Like it never even happened." Call us today at (907) 688-3001 for more information about our Palmer mold damage remediation services.